Welcome to the privacy policy of JOO HUAT INNOVATION PTE. LTD. We are dedicated to safeguarding your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, store, and protect your personal data when you utilize our door installation services in Singapore. By engaging with our services, you consent to the practices described in this policy.
1. Collection of Personal Information
We collect various types of personal information to provide you with our door installation services. The information we gather includes:
• Contact Information: When you contact us or utilize our services, we collect your name, address, phone number, and email address. This information is essential for effective communication and to respond to your inquiries.
• Project Information: To assist with your door installation needs, we gather detailed information about your project, including the type of doors required, property specifics, and any relevant documentation. This helps us provide accurate estimates and effective services.
• Usage Information: We collect data on how you interact with our website and services. This may include information about the pages you visit, the duration of your visit, and other actions taken. This data allows us to enhance our services and personalize your experience.
2. Use of Information
The personal information we collect is used for the following purposes:
• Providing and Enhancing Our Services: We use your information to perform door installation services, respond to your requests, and offer relevant guidance about your projects. We continuously strive to improve our services based on your feedback.
• Communication: Your contact information allows us to keep you updated on the status of your requests, send confirmations, and inform you about important updates regarding our services. You may also receive information about new offers or services, with the option to unsubscribe from these communications at any time.
• Website Improvement: The usage data we collect helps us understand how our website is utilized, enabling us to identify areas for improvement and customize your experience. We also use this information to troubleshoot technical issues and optimize site performance.
3. Sharing of Information
We only share your personal information with third parties in the following circumstances:
• Trusted Partners: We may share your information with partners who assist us in delivering our services, such as subcontractors and suppliers. These partners are required to maintain strict confidentiality and may only use your information in the context of the services we provide.
• Legal Requirements: We may be compelled to disclose your personal information if required by law or legal proceedings. This includes responding to regulatory requests, protecting our legal rights, and defending against claims.
• Business Transfers: In the event of a merger, acquisition, or business restructuring, your information may be transferred to the new entity. We will ensure that the successor company adheres to this Privacy Policy.
4. Information Security
We take appropriate measures to safeguard your personal information from unauthorized access, use, or disclosure. These measures include:
• Data Encryption: We use encryption technologies to protect sensitive data during transmission over our website.
• Access Controls: Access to your personal information is restricted to authorized personnel only. We implement strict access controls to ensure that only those who need it can access your information.
• Staff Training: Our staff receives training on data protection best practices to ensure they understand the importance of privacy and information security.
5. Information Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes:
• Service Duration: We retain information as long as you utilize our services or as needed to fulfill contractual obligations.
• Legal Obligations: Certain information may be retained to comply with legal, tax, and accounting requirements.
• Deletion or Anonymization: Once we no longer need your information, we will delete or anonymize it to prevent identification.
6. Your Rights
In accordance with data protection legislation, you have the following rights regarding your personal information:
• Right of Access: You can request access to the personal information we hold about you.
• Right to Rectification: You can request the correction or update of any inaccurate or incomplete information.
• Right to Deletion: You can request the deletion of your personal information within the limits set by law.
• Right to Object: You may object to the processing of your personal information in specific situations, particularly when we rely on legitimate interests for processing.
• Right to Data Portability: You can request the transfer of your personal data to another data controller when technically feasible.
To exercise these rights, please contact us at info@joohuatinnovationpteltd.com.
7. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are files placed on your device to collect information about your preferences and site usage. They enable us to:
• Analyze Usage: Cookies help us understand how our site is used, which aids in its improvement.
• Personalize Content: We use cookies to tailor the content of our website to your preferences for a more customized experience.
• Ensure Security: Cookies help protect our site from malicious activities and fraud.
You can manage cookies through your browser settings. However, disabling cookies may result in certain features of our site not functioning properly.
8. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on our website with an updated date. We encourage you to review this policy regularly to stay informed of any updates. Changes will take effect upon publication on our site.
9. Contact
For any questions or concerns regarding this Privacy Policy or our handling of your personal information, please contact us:
•Address: 20 ANG MO KIO INDUSTRIAL PARK 2A #06-32 AMK TECH LINK SINGAPORE (567761)
•Phone: +65 8843 5968
•Email: info@joohuatinnovationpteltd.com
We are committed to protecting your privacy and handling your personal information with the utmost care. Thank you for your trust in JOO HUAT INNOVATION PTE. LTD.